Privacy Policy

Introduction

Stowhill Estates Buckinghamshire (“we,” “us,” “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://stowhillbucks.co.uk/ or engage with our services.

Data Controller

The Data Controller for Stowhill Estates Buckinghamshire is:

Stowhill Estates Buckinghamshire

The Clock House
Station Approach
Marlow, Buckinghamshire
SL7 1NT

Email: hello@stowhillestates.com

Phone: 01628 562 555

Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, and postal address.
  • Property Details: Information related to property valuations or inquiries.
  • Technical Data: IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Collect Your Data

We use different methods to collect data from and about you including:

  • Direct Interactions: You may provide data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
    • Request our services.
    • Subscribe to our publications.
    • Request marketing to be sent to you.
    • Give us feedback or contact us.
  • Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you.
  • Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Legal Obligation: Where we need to comply with a legal obligation.

Purposes for Which We Will Use Your Personal Data

We have set out below a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so:

  • To register you as a new customer: Performance of a contract with you.
  • To process and deliver your order: Performance of a contract with you.
  • To manage our relationship with you: Performance of a contract with you; Necessary to comply with a legal obligation; Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services).
  • To administer and protect our business and this website: Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud) and to comply with a legal obligation.
  • To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you: Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business, and to inform our marketing strategy).
  • To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences: Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business, and to inform our marketing strategy).
  • To make suggestions and recommendations to you about goods or services that may be of interest to you: Necessary for our legitimate interests (to develop our products/services and grow our business).

Data Sharing

We may share your personal data with the following parties for the purposes outlined above:

  • Service Providers: Third parties who provide IT and system administration services.
  • Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
  • Regulatory Bodies: HM Revenue & Customs, regulators, and other authorities requiring reporting of processing activities in specific circumstances.
  • Third-Party Marketing Platforms: With your consent, we may share your information with marketing services to deliver tailored content.

We will never sell or rent your personal data to third parties.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, and the potential risk of harm from unauthorised use or disclosure.

Your Rights

Under GDPR, you have the following rights:

  • Access: Request access to your personal data and receive a copy of the information we hold about you.
  • Correction: Request correction of any incomplete or inaccurate information we hold about you.
  • Erasure: Request deletion of your data where there is no legitimate reason for us to continue processing it.
  • Restriction: Request to restrict the processing of your data under certain circumstances.
  • Objection: Object to the processing of your data for direct marketing or legitimate interests.
  • Data Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, contact us using the details provided below.

Cookies

We use cookies to enhance your browsing experience and to analyse website traffic. For more details about how we use cookies, please refer to our Cookie Policy.

International Transfers

If your data is transferred outside the UK or EU, we ensure that it is protected with safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.

Data Security

We take the security of your personal data seriously and implement measures such as encryption, secure servers, and limited access to authorised personnel only.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Stowhill Estates Buckinghamshire

The Clock House
Station Approach
Marlow, Buckinghamshire
SL7 1NT

Email: hello@stowhillestates.com

Phone: 01628 562 555

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please revisit this page periodically to stay informed about how we handle your data.